Privacy Policy

1. Introduction

This Privacy Policy explains how TapTapJob collects, uses, stores, protects, shares, and handles personal information when you use our website, job discovery tools, account features, profile features, saved jobs, career content, support channels, and related services.

TapTapJob is a Ghana-focused job discovery platform that helps users find jobs, internships, graduate trainee programs, scholarships, bootcamps, and remote opportunities.

By using TapTapJob, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the platform.

2. Who we are

TapTapJob is a job discovery platform operating from Ghana.

In this policy, “TapTapJob,” “we,” “us,” and “our” refer to the operators of the TapTapJob platform.

• WhatsApp Business: +233 24 308 5282
• WhatsApp chat: https://wa.me/233243085282
• Operating location: Ghana

3. Information we collect

We may collect different types of information depending on how you use TapTapJob.

3.1 Account information

• Name.
• Email address.
• Password information in securely protected form.
• Account role and status.
• Login and authentication information.
• Account creation and update dates.

We do not store your password in plain text.

3.2 Job seeker profile information

• Phone number, city, region, and location.
• Career headline and bio.
• Skills, education history, and work experience.
• Years of experience and salary expectations.
• Preferred job categories, locations, and work types.
• CV or resume file.
• Profile completion information.

3.3 CV and uploaded documents

• Uploaded file, file name, file type, and file size.
• Upload date and storage location/file URL.

3.4 Saved jobs and platform activity

• Jobs you save and view.
• Searches and filters.
• Pages and categories visited.
• Locations searched and external apply actions clicked.
• Match score signals.

3.5 Match score information

TapTapJob may use profile and job listing information to generate match scores based on skills, location, preferred category, experience level, salary expectations, and work type preferences.

Match scores are guidance only and do not guarantee interviews, employer responses, or job offers.

3.6 Contact and support information

• Name, phone, email, and message content.
• Attachments/screenshots.
• Listing details and communication history.

3.7 Technical and device information

• IP address, browser type, device type, and operating system.
• Pages visited, referring pages, and visit timestamps.
• Approximate location based on technical data.
• Cookies/tracking data, logs, and performance metrics.

4. How we use your information

• Create/manage accounts and secure logins.
• Manage profiles and CV uploads.
• Show relevant opportunities and calculate match scores.
• Power saved jobs and discovery tools.
• Respond to support requests and safety reports.
• Maintain security and prevent abuse.
• Analyze performance and improve features.
• Display advertising where applicable.

5. Cookies and similar technologies

TapTapJob may use cookies and similar technologies to keep users logged in, remember preferences, improve performance, measure traffic, support analytics/advertising, and detect abuse.

You can manage or disable cookies in your browser settings. Some features may not work correctly if cookies are disabled.

6. Google AdSense and advertising cookies

TapTapJob may display ads through Google AdSense or other advertising partners. Third-party vendors, including Google, may use cookies or similar technologies to serve ads based on visits to TapTapJob and other websites.

Advertising cookies may support ad personalization or non-personalized ads, measurement, fraud prevention, frequency control, and reporting.

7. Analytics

TapTapJob may use analytics tools to understand page views, search behavior, popular categories and locations, device usage, traffic sources, errors, and performance issues.

8. How we share information

We do not sell users’ personal information.

8.1 Service providers

We may use trusted providers for hosting, storage, email, analytics, ads, security, and support.

8.2 Legal and safety reasons

We may disclose information to comply with law, enforce terms, protect users, and investigate abuse.

8.3 External application destinations

When you apply through external links/emails/phone/portals, you interact directly with those third parties and their privacy policies apply.

8.4 Business transfers

Information may transfer during merger, acquisition, restructuring, financing, or sale of assets.

9. CV privacy

CV uploads support profile and related features. Avoid uploading unnecessary sensitive details, such as PINs, passwords, private financial details, and unrelated sensitive data.

10. Data retention

We retain information only as long as needed for service delivery, legal compliance, security, fraud prevention, dispute handling, backup, and legitimate business operations.

11. Security

We use reasonable technical and organizational measures including secure password handling, access controls, validation, upload restrictions, and monitoring.

No online platform can guarantee complete security.

12. Your choices and rights

• Access/update account and profile data.
• Replace/remove CV.
• Delete saved jobs.
• Request account deletion or data correction/deletion where applicable.
• Manage cookies/browser controls and ad personalization settings.

• WhatsApp Business: +233 24 308 5282
• WhatsApp chat: https://wa.me/233243085282

13. Children and young users

If you are under 18, use TapTapJob with guidance from a trusted adult, especially before sharing data or applying for opportunities.

14. Third-party links

TapTapJob may link to employer websites, scholarship pages, forms, social platforms, and other external sites. Review their privacy policies before submitting personal data.

15. Email, WhatsApp, and communications

We may use email/WhatsApp to respond to support, account messages, and safety reports. Do not send passwords, PINs, OTPs, or sensitive financial data over these channels.

16. International access

TapTapJob is Ghana-focused but can be accessed internationally. Information may be processed in Ghana or other locations where service providers operate, with safeguards where applicable.

17. Changes to this Privacy Policy

We may update this policy over time. We may update the “Last updated” date and provide additional notice for significant changes where appropriate.

18. Contact us about privacy

For privacy questions, correction requests, deletion requests, or data concerns, contact TapTapJob.

• WhatsApp Business: +233 24 308 5282
• WhatsApp chat: https://wa.me/233243085282
• Operating location: Ghana