Customer Support Representative - Byf Consulting Services
Salary
Salary not disclosed
Experience
Not specified
Application
Expires
Not available
Public trust details
This listing is publicly accessible and includes employer details and external application route information.
BYF Consulting Services
Spintex, Accra Accra, Greater Accra Ghana
Role Overview
About this opportunity
Core job description and expectations.
This opportunity has been organized by TapTapJob to help job seekers quickly understand the role, employer, location, application path, and key requirements before applying.
Provide frontline customer support by answering inbound calls, resolving service complaints, documenting each interaction in CRM, escalating complex issues, and delivering accurate information that improves response time and client satisfaction.
Responsibilities
Handle customer calls, log issues, provide clear solutions, escalate unresolved cases, and track service quality metrics.
Requirements
HND/Diploma/Degree with at least 2 years of call center or customer support experience.
Who this role may suit
This role may suit candidates whose experience, skills, and preferred location match the employer's stated requirements. Review the requirements carefully before applying.
Skills that may help
Review the employer's requirements above and highlight the most relevant experience in your CV.
Application guidance
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