Customer Service Representative
Salary
Salary not disclosed
Experience
Mid-level
Application
Expires
Not available
Public trust details
This listing is publicly accessible and includes employer details and external application route information.
Excellence Consult
Tesano / Ridge / Tema Accra, Greater Accra Ghana
Role Overview
About this opportunity
Core job description and expectations.
This opportunity has been organized by TapTapJob to help job seekers quickly understand the role, employer, location, application path, and key requirements before applying.
Excellence Consult is hiring a Customer Service Representative for roles across Tesano, Ridge, and Tema.
Responsibilities
Respond promptly to customer inquiries and provide accurate information. Address and resolve customer complaints professionally and in a timely manner. Maintain a positive and empathetic attitude when interacting with customers. Process orders, requests, and follow-ups efficiently. Keep records of customer interactions and transactions.
Requirements
Applicants should have one to two years of proven experience in customer service or a related role. Candidates should demonstrate excellent verbal and written communication, strong organization, problem-solving ability, attention to detail, and the ability to remain calm under pressure.
Skills
Who this role may suit
This role may suit candidates whose experience, skills, and preferred location match the employer's stated requirements. Review the requirements carefully before applying.
Skills that may help
Focus your CV on the skills listed above, especially: Customer Service, Complaint Resolution, Communication, Record Keeping, Problem Solving.
Application guidance
Before applying, prepare a clean CV, check that your contact details are correct, and follow the employer-provided application method. TapTapJob does not charge job seekers to apply.
Safety note: Do not pay money to apply for a job. Be careful if anyone asks for application fees, training fees, or personal financial information before an official offer.
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